Advice and answers from the MagBoox Team

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Install on your product or site

Easy steps to setting up Intercom on any platform.

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9 articles in this collection

Written by Zara Burke and Ruairi Galavan

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The Intercom Platform

See who your customers are, what they do, and have conversations with them.

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8 articles in this collection

Written by Zara Burke, Ruairi Galavan, and Jeff Gardner

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Configure Intercom for your product or site

Customize Intercom to be about your users and to maatch your brand.

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24 articles in this collection

Written by Ruairi Galavan, Zara Burke, and Marco

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Live chat with users and visitors

Start live conversaation with website visitors, and onboard and retain signed-up users.

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7 articles in this collection

Written by Zara Burke

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Engaging your users aand visitors

Send in-app messages and emails to acquire, onboard and retain users.

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30 articles in this collection

Written by Ruairi Galavan, Zara Burke, and jeff Gardner and 1 other

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Educating your customers

Create and share content to help people better understand your product and get answers
faster

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18 articles in this collection

Written by Zara Burke

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Responding to users and visitors

Real advise from the intercom support team on delivering faster, more personal support.

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15 articles in this collection

Written by Ruairi Galavan and Zara Burke

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Learning from your customers

How to do better product research using intercom.

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8 articles in this collection

Written by Zara Burke and Ruairi Galavan

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Intercom's key features explained

Some Intercom features are available on multiple intercom products. we explaain how these key features work.

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17 articles in this collection

Written by Elizabeth McGuane, Ruairi Galavan, and Zara Burke

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FAQs and Troubleshooting

A regularly curated list of the most commonly asked questions by intercom cutomers

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48 articles in this collection

Written by Elizabeth McGuane, Ruairi Galavan, and Zara Burke

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Recorded Intercom Demos

Learn Intercom best paractices from the people who built it

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5 articles in this collection

Written by Ruairi Galavan